Rk&a Resource from Randikorn.com 1 " Studying Your Visitors: Where to Begin "

Visitor evaluations can take many forms-there really is not a single perspective or approach that is considered the norm. There also are many circumstances under which visitors are studied: in exhibit settings, during school visits, or interactions between individual visitors and objects. Often the jargon, coupled with the variety of methodological options are enough to turn people away. However, as visitor studies become more accepted and practiced, everyone working in museums and historical organizations will benefit from sharing a common understanding of the terminology and procedures used in these studies.